We had Upright Fence install a fence and patio.There were some issues with the fence (split boards, etc.) and we withheld 10% of their payment (we'd already paid them nearly $3,500) until they could fix the issues.
The owner called my pregnant wife and yelled at her until she cried demanding the money before he would even deal with us. This was not at all the customer service we were promised during his sales pitch and was just completely unprofessional.
Once the dust settled and he fixed the split boards and other issues we had, we paid up and were ultimately satisfied with the work.It was not nearly worth the headache, however, and we're going with someone else for the next phase of our project.
Review about: Fence Installation.